Shipping policy

The Ezzie Shipping Policy

Processing Times

Orders are typically processed within 2–4 business days after purchase. Orders are not processed or shipped on weekends or holidays.

During new launches, sales, or other periods of high order volume, processing may take a little longer. We appreciate your patience!

Shipping

Once your order has been processed, it will be shipped using the shipping method selected at checkout. Available shipping options and costs will be displayed at checkout before you complete your purchase.

Shipping times are estimates and may vary depending on the shipping carrier and destination. The Ezzie is not responsible for delays caused by the shipping carrier, weather, holidays, or circumstances outside of our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time for tracking information to update after your order has been shipped.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order. The Ezzie is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you realize that you entered an incorrect address, please contact us as soon as possible at [YOUR EMAIL ADDRESS]. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been placed.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, The Ezzie is not responsible for packages that are lost or stolen after delivery.

If your package appears to be missing, please contact the shipping carrier directly and contact us so we can assist where possible.

Questions

If you have any questions about your order or our shipping policy, please contact us at [YOUR EMAIL ADDRESS].